About us and our privacy policy

About us

At ChurchEventBooking.com, Our mission is simple: To provide a quality low-cost alternative to traditional paid event booking systems. But there’s more to our story than just affordability.

Our Purpose

Why do we do what we do?. Our Passion comes from a deep desire to serve God. We believe that by simplifying event management, we can create more opportunities for Churches and communities to come together, celebrate and connect.

What Sets us Apart

Affordability: We understand the financial constraints faced by Churches and event organisers. Our commitment to keeping costs low ensures that everyone can access quality and efficient event booking tools.

Your Privacy is Important to us:

We’re committed to using the data that you share with us to provide the best possible service and experience. This Privacy Policy explains why we collect personal data, how we use it, and how we keep it secure. When you provide us with personal data or use our websites, you agree to be bound by this policy.

Our Privacy Statement:

We will only collect personal data that is relevant to the services we provide, handle it securely and retain it only as long as necessary. We will not sell your information to third-party organisations.

ChurchEventBooking.com acts as an agent (Data controller) for event organisers on our site, as part of the functionality of the website when you book an event using our site we will share only relevant information with the event organiser, some events allow you to book children on events, in this case the names, ages, permissions, food allergies or other important safety related medical information entered or recorded on our site will be passed to the event organiser.

We use your data in the following ways:

To make our services available to you.
Ensuring that the administration of your account is simple and secure.
Enabling us to provide the services you require and to process orders and refunds efficiently.
Enabling us to provide support and respond to inquiries quickly and accurately.

When you use our site and online services we collect: Information about the pages visited, links clicked, including the date and time. The internet address of the website from which you linked directly to our site. Information about the devices you have used, including mobile device identifiers, operating system, IP address and type of browser.

If you send an e-mail containing personal information, we will use this information solely for responding to such requests and for our records. We may forward your e-mail to the Event organiser if we feel that they may assist with your query.

How and Why We Use Personal Data:

We will only collect and retain data that is required to administer your booking/account or improve your experience; and we will provide you with information that we believe is important, in your interest to know, or that you have permitted us to send.

The data we hold about you enables us to improve our internal systems and our range of services. By monitoring the use of our services, we can detect and prevent misuse and fraud and ensure that they can be accessed safely and securely. We use web technologies such as cookies to improve the way our websites and online services work. Some cookies are necessary and, if disabled, will limit functionality and affect your user experience.

ChurchEventBooking.com is a private organization headquartered in East Sussex. We are strongly committed to maintaining the privacy of your personal information and the security of our computer systems and online services. Concerning the collection, use, and disclosure of personal information, ChurchEventBooking.com makes every effort to ensure compliance with all applicable laws, including the European General Data Protection Regulation (GDPR), the EU-US Privacy Shield, and the Swiss-US Privacy Shield.

How We Protect Your Personal Data:

ChurchEventBooking.com takes the protection of your data very seriously.

We encrypt all data that is transferred electronically using the industry standard Secure Sockets Layer (SSL) We cannot guarantee the security of any email provider or online service which is not managed by us, and which you use to transfer data to us.

A ‘cookie’ is a file placed on your personal computer’s hard drive by a website. We use cookies to optimize its service to customers. We do not use cookies to collect personally identifying information from users, nor to track user activities beyond our websites. We do not maintain copies of cookies on our websites after you leave them. Cookies store and exchange small pieces of temporary data between a website and a user’s computer which enable a “session” or “dialogue” between the two machines. With the session established, we can tailor its responses (i.e., provide you with the information you want) and help you traverse our web pages efficiently and effectively. A session is broken when you exit your browser.

We use “session cookies” — (i.e., temporarily stored cookies in your computer’s memory). Session cookies are normally deleted from a user’s computer when the user logs off the computer, or the user exits the browser.

For security purposes and to ensure that this service remains available to all users, our websites also employ systems to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorised attempts to upload information or change information on this service are strictly prohibited and may be punishable under the law.

Creator account terms and conditions

You must be 18 or over to sign up for an Event Creator account.

By signing up to a creator account, you are entering into an agreement with us, and you accept these Terms and conditions of use and Associated Policies. If you do not agree to any of the inclusions in our Terms and policies, please do not sign up to use our Services. If you violate these Terms, we may terminate your use of the Website, bar you from future use of the Website and/or take appropriate legal action against you.

If acting on behalf of a business / Church or other entity, you must have permission to act on behalf of the entity for which you are entering into an agreement with. In so doing, you are agreeing to these Terms on behalf of the entity.

Your obligations

The customer is entering into a contract with you to provide the event, we are merely facilitating this contract. ChurchEventBooking.com is not liable for any refunds that may arise from cancelled bookings or failure of services supplied or offered by us via the Site. You accept all liability in relationship to the contractual relationship between you and the Customer. You accept that if you cancel or change event details including the price, cancel the event or change the date then it is your responsibility to inform the customers of this change.

Disclaimer and Limitation of Liability

You use the Site at your own risk.
We do not guarantee, represent or warrant that the Site will be free of defects or bugs, or that your access will be uninterrupted, timely or error-free.
Your access to the Site may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.
We reserve the right to change or discontinue any feature or service on the Site at any time.
To the extent permitted by law, we exclude all conditions and warranties relating to your use of the Site that are not set out in these Terms.
In relation to any express warranty or condition set out in these Terms in connection with goods or services supplied or offered by us via the Site, our liability to you will be limited to the amount(s) paid by you (if any) in respect of those goods or services.
ChurchEventBooking.com disclaims any and all liability for the acts, omissions and conduct of any event organisers, third party users, promoters, advertisers and/or sponsors on the Site or otherwise related to your use of the Site. We are not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site.

Indemnity

You agree to fully indemnify and hold us harmless against any expenses, costs, loss (including consequential loss) or damage that we may suffer or incur as a result of or in connection with your use of, or access to or conduct in connection with the Site, including any breach by you of these Terms.

Encouraged Events

Events organised by Churches or other Christian groups that promote fellowship.

Prohibited Events

Lotteries; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; sweepstakes. This is due to restrictions on credit card payments under UK legislation and licence requirements (where applicable). Inappropriate events, including but not limited to adult-natured events, gentlemans clubs, topless bars and strip clubs. Events which you know are fake to undertake fraudulent charges to Customer cards or obtain Customer data. Events which do not hold the required permits or licences to stage the event or illegal events. Events by criminal organisations/organised crime.